3.7.14: Thank you for your interest in our factory tour! Some big changes are under way at TCHO – we’re expanding our operations into a much larger facility in West Berkeley. For this reason, our full tours are on temporary hiatus while we pack up and dismantle our factory and rebuild it across the bay. We anticipate re-opening to the public, in our new building, in mid-April — keep checking here for updates as we move closer to completion of the new facility
In the meantime, we will be offering 30-minute curated chocolate tastings at our Pier 17 location until March 14th – Let one of our expert chocolate guides take you on a sensory journey through the world’s flavors of cacao, and teach you how to use each of your senses to experience chocolate in a new, in-depth way.
Tastings will be offered Monday through Friday at 11:00am, 2:00pm and 3:00pm. The tastings are FREE, but please make a reservation in advance by visiting our Eventbrite page:
Our store on Pier 17 will be open regular hours through March 14. All in-stock items at the Pier 17 store are on sale – the less we have to move the better! 10% off everything storewide from March 7th until we close on the 14th. These prices are valid only in-store at Pier 17, not on the website.
At that point we’ll be packing up an extensive array of TCHO bars, drinks, treats and baking products to open our new kiosk location at the Westfield Mall, conveniently located at Powell and Market in the City. That’s right – you can still get the best selection of your favorite TCHO chocolate, in person and in San Francisco!
Located on the second floor, between the atrium escalators and the Bebe store, our kiosk will be opening March 20th and will be open from 10:00am – 8:30pm, seven days a week.
While our chocolate makers are wearing their engineer’s hats and our store staff creates our Westfield kiosk, the rest of us at TCHO will be “business as usual.”
What does this mean for you? It means that you’ll still be able to get your TCHO fix, whether from your favorite retailers, or from us directly through our website or kiosk. We’re committed to making this transition as seamless as possible, and thank you for your trust and loyalty to our products and mission.
Our new factory will allow us to continue and expand the work we’ve started: obsessively creating the most delicious chocolate, in the most ethical, sustainable, and innovative way possible.
Through March 14, 2014:
Sa-Su 10am-5:30pm (PST)
Pier 17 in San Francisco, on the Embarcadero @ Green St.
TCHO Kiosk @ Westfield Mall
Opens March 20, 2014:
Open daily: 10am-8:30pm (PST)
Market Street @ Powell
Above the BART/Muni Powell Street Station
Temporary Office Mailing Address:
As of March 1, 2014:
1900 Powell St. Suite 230
Emeryville, CA 94608