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Jobs
Current Positions Available
The Company
TCHO is an innovative young artisan chocolate company that sources raw materials from around the world and crafts them into super premium chocolates that showcase the diversity of flavors found in cacao beans. Known for our exquisite dark and milk chocolates, and made with all natural ingredients, most of TCHO’s products are organic, Fair Trade and kosher certified. Our transformative sourcing program (TCHOSource) involves direct investment, knowledge and technology transfers to cocoa farmers, which allows them to evolve from commodity growers into premium flavor bean growers.
TCHO sells to specialty retailers, chefs, confectioners and directly to consumers from our own factory store in San Francisco and www.tcho.com. We also have a growing private label business. TCHO is looking to build a seasoned team of creative, highly motivated, high performing individuals who subscribe to its objectives of building a great company, making great products, serving its customers with legendary customer service, and helping to make a better world by working directly with our growers to improve their lives.
Join a rapidly growing company where your efforts can make a huge difference every day.
TCHO’s operating heuristics:
- Make TCHO a place where people want to come to work
- Be obsessive: about a brand experience that delights, about legendary service to our communities, about innovation, and about process, with crisp execution and relentless improvement
- Everyone gets stock options, so you are an owner—act like an owner
- Be lean and mean—be real
- Make a better world
TCHO Retail Store Associate
The retail store staff is the everyday face of TCHO, and are therefore tasked with making a positive engagement with every potential customer that walks in the store. Knowing the TCHO story and being able to speak comfortably to potentially large numbers of people while appearing relaxed, confident and interested is essential and the first priority of store staff. Being able to do this while engaged in a diverse array of other tasks is what makes this little store a demanding and complex environment.
Retail associates are first and foremost TCHO customer service ambassadors, but have a full range of administrative responsibilities as well. The overall vision of the retail store is that it represents TCHO’s clean, modern and thoughtful brand and should create a sense of community and purpose to it’s customers.
Job Requirements
- Basic computer competency- email, Office suite of Software
- Excel, used for sales tracking and inventory
- Ability to speak to groups comfortably
- Basic accounting skills-ability to tie off numbers at end of day
- Strong customer service empathy and awareness
Please submit your resume to tyler@tcho.com
