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TCHO Operating Heuristics 2010
1. Make TCHO a place where people want to come to work.2. Be obsessive about:
- brand experience that delights
- legendary service to our communities
- innovation
- process: crisp execution and relentless improvement
3. You are an owner, act like an owner.
4. Be lean and mean – be real.
5. Make a better world.
A heuristic is a method to help solve a problem, commonly informal. It is particularly used for a method that often rapidly leads to a solution that is usually reasonably close to the best possible answer. Heuristics are “rules of thumb”, educated guesses, intuitive judgments or simply common sense.
– Wikipedia
– Wikipedia
