Customer Service
- Our Absolute Guarantee: Our products are guaranteed to delight. Any item you don’t find satisfactory, return to us for a complete refund, no questions asked. We stand behind our chocolate, unconditionally.
- Want to talk to Customer Service?
- We are standing by to help you, Monday through Friday, 9am to 6pm Pacific time. Call us at 415.981.0189. Or email us 24/7 at orders@tcho.com.
- Need to return anything?
- To return an item, please call TCHO customer service at 415.981.0189 to arrange a return. We will provide you with return instructions over the phone. We are available Monday through Friday, 9am to 6pm Pacific time. Or send us email 24/7 at orders@tcho.com, and we will get back to you within 24 hours.
- Payment
- We accept Visa, Mastercard, American Express, and Paypal
- Viewing Orders
- To view the status of your order, please login to your account.
